Customer charter

Founded in 1999, City Circle has consistently grown since its inception and currently operates a fleet of 59 top-of-the-range coaches from our branches in London and Edinburgh.

We are the only privately-owned coach company with branches in London and Edinburgh, ensuring that we provide unrivalled coverage of the UK and can support our clients wherever they happen to be based. No matter the client or the nature of their journey, we provide a carefully tailored travel service with an unbeatable passenger experience.

By continually investing in our fleet, we ensure that our coaches are fitted with the latest comfort, safety, and environmentally-conscious features. This involves allocating approximately £2.5 million per annum towards vehicle replacement so that none of our coaches are more than three years old, and every vehicle is fully compliant with the latest safety and environmental standards. To realise the full potential of this investment, we maintain our fleet to the highest possible standard, using the resources within the workshops at our London and Edinburgh branches to ensure that our coaches remain spotlessly clean and in optimum condition at all times.

City Circle boasts an excellent safety record, consistently achieving and maintaining the highest rating under the DVSA operator compliance risk score system. We also hold our drivers to an extremely high standard, selecting them for their experience, knowledge, and safe driving record so that they deliver on the promises that we make to our customers.

Contact City Circle

Within the UK coach industry, City Circle is in a class of its own. Discuss your requirements with a member of our team and place your journey in our hands.